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Forget about attention to detail. It's attention to retail that's really driving DCA's Buena Vista Street project

Jim Hill shares what he knows about the Sunshine Plaza redo. How this affectionate recreation of 1920s LA will also allow Disney to double the amount of retail space found towards the front of this troubled theme park
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It’s the part of the DCA redo that Disneyana fans say they are most looking forward to. When Sunshine Plaza fades off into the sunset sometime later this year and is then replaced by Buena Vista Street in 2011. Which is supposed to be this affectionate recreation of the Los Angeles that Walt Disney encountered when he first arrived in Southern California back in August of 1923.

So if you asked the dweebs what they like best about the Imagineers’ plans for Buena Vista Street, they’ll tell you that it’s the attention to detail. How all the shops in this part of the Park will soon pay tribute to special people, places & characters in Walt’s life. 


Copyright 2008 Disney. All Rights Reserved

Take – for example – Doc Sherwood Apothecary. Which will be named after the very first man to ever pay Walt for a drawing (Back when the Disney family still lived in Marceline, MO., old “Doc” Sherwood gave this budding artist a nickel for the charcoal sketch that Walt drew of Doc’s Morgan stallion, Rupert).  Or Julius & Sons Tailors. Which will celebrate the cartoon cat that co-starred in Disney’s “Alice in Cartoonland” series. Or Kingswell Camera. Which will slyly tip its hat to the location of the original Disney Brothers Studio (i.e. a storefront at 4651 Kingswell Avenue in Hollywood).

Of course, if you were to ask the accountants in the Team Disney Anaheim building why they ‘re looking forward to the Sunshine Plaza redo, they’d flat-out tell you that WDI’s attention to detail has nothing to do with their enthusiasm for this $100 million-plus project. What they’re looking forward to most is what happens after DCA’s new entrance plaza area re-opens. When -- (they hope) thanks to all of these repositioned / rethemed shops & food service locations -- Disneyland Resort Guests will then begin paying a whole lot more attention to California Adventure’s retail opportunities.

You see, it isn’t just California Adventure’s attendance levels that have proven to be a disappointment over these past eight years. Guests visiting this theme park have also missed Disney’s per capita spending projections by a wide margin as well. Thanks – in large part (Or so Disney’s accountanteers would have you believe) – to the way all of the shops & food service locations within the Sunshine Plaza area were initially set up.

As one TDA insider recently explained it to me:

“Look at Main Street U.S.A. That’s one very effective retail corridor. Whenever you enter or exit Disneyland, you’re forced to walk along this one very narrow street that then takes you by all these windows which are loaded with merchandise. In a situation like that, people just can’t help but shop.

Now take a look at Sunshine Plaza and its wide open spaces. There’s nothing about this part of that Park that naturally funnels people into Greetings from California or Engine-Ears Toys. Which is why this two shops combined don’t do a 10th of the business that Disneyland’s Emporium does.”


Copyright 2008 Disney. All Rights Reserved

So when you take this information into account, suddenly Buena Vista Street – with that recreation of the Red Car regularly trundling through (Which will then drive people up onto the sidewalks and then hopefully into the shops) – doesn’t seem all that magical & nostalgic anymore. Even pushing out the footprint of this part of the Park to where that giant CALIFORNIA is currently located takes on a whole new meaning.  As my TDA contact again explains:

“People look at that recreation of the old Pan Pacific Auditorium entrance and think ‘How cool. How evocative.’ What they don’t realize is that – by pushing DCA’s footprint just that little bit further out into the esplanade --  we’ll then be able to double the amount of retail space that we have towards the  front of that Park.”


Copyright 2008 Disney. All Rights Reserved

So where Disneyana fans may see a nostalgic tribute to the LA that Walt knew back in the 1920s, DLR accountanteers see a chance to fix the mistakes of the past. To swap out California Adventure’s original poorly designed retail corridor for something that will (in theory, anyway) do a much better job of funneling the Guests past shop windows. With the hope that – as they walk along Buena Vista Street while entering or exiting this theme park – these people will then feel a stronger compulsion to go buy something.

I know, I know. It just ruins the magic for a lot of you folks whenever I remind you that the Walt Disney Company is actually a business. More importantly, that monetary concerns do drive a lot of the Mouse’s decisions these days.


Copyright 2008 Disney. All Rights Reserved

But that said … I can’t help but think that – at least when it comes to the Sunshine Plaza / Buena Vista Street changeout – that this is kind of a win / win situation. I mean, the dweebs get a brand-new entrance plaza for California Adventure that’s just loaded with obscure references to Walt. Which is the sort of thing that they love. Meanwhile, Mickey get the opportunity to radically increase the amount of retail space located towards the front of this troubled theme park. Thereby giving DCA the opportunity to finally live up to its profit potential.

So Disneyana fans get more show, while the Walt Disney Company (in theory, anyway) gets more dough. So what’s not to like about that?

Your thoughts?

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Published Tuesday, January 27, 2009 12:00 AM










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