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• You don’t know Jack about Disneyland’s “Halloween Screams - A Villainous Surprise in the Skies"

  Jim Hill talks with John Addis, Senior Show Director for Disney Entertainment Productions, about how this new fireworks show came together Read More... Posted Wednesday, October 07, 2009 12:00 AM | 0 Comments Filed under: animation, Disney, theme park, fireworks, Disneyland, Walt Disney World, Magic Kingdom, Anaheim, Disney Legend, The Magic Kingdom, Disneyland Resort, The Haunted Mansion, Sleeping Beauty Castle, Dumbo, Tim Burton's The Nightmare Before Christmas, Mickey's Not-So-Scary Halloween Party, WDW, Paul Frees, Ghost Host, Jack Skellington, spider, 2009, Disney World, Halloween, snow, 2005, November, Cinderella Castle , Walt Disney Creative Entertainment , Steve Davison, parades, fireworks display, flight path , trick-or-treat, trick or treat, Zero, Disneyland Park, Castle, John Addis, Scream-Along, shell, public performance, Senior Show Director, Disney Entertainment Productions, fireworks show, magical orb, spectaculars, magical, flight pattern, main street, snow falling, Disney Villains, Ursula the Sea Witch, Oogie Boogie, The Hub, The Ghost Host, Cruella De Vil, trick-or-treating, Ursula, spiders, Castle walls, Haunted Mansion, Halloween fireworks display, Corey Burton, Holidays at the Disneyland Resort, snow falling on Main Street, Halloween Time, Disneyland Guests, Halloween Screams, M.C., Halloween Screams - A Villainous Surprise in the Skies, Disney Villain, Happy HalloWishes, shimmering lights, Happy HalloWishes: A Grim Grinning Ghost Spectacular in the Sky

• Monday Mouse Watch : Changes to Disney Dining Plan infuriate WDW guests

  Jim Hill reports that it's been a really rough week for managers & servers at Disney World restaurants. Who've had to deal with all of the customers who are complaining about the "no more free gratuity" portion of this "Magic Your Way" add-on Read More... Posted Monday, January 07, 2008 12:00 AM | 48 Comments Filed under: Disney, theme park, Walt Disney World, Orlando, Guest Relations, restaurant, Universal Orlando, WDW, Mouse, 2008, Disney World, Universal Orlando Resort, The Walt Disney World Resort, guest, pre-paid dining, Walt Disney World Resort website, placate, compensation, Mickey By, running tally, complaints, wages, tips, waiters, credit cards, Disney World vacation, frontline staff, panel, implementing policy, Central Reservations, Chris Heatherly, gratuity included, appetizer included, January 1 2008, taking it in the shorts, Food Service, The Moment of Truth, customers, recreational facilities, shops, on property, off property, credits, room key, gratuity, snack, meal, counter service, table service, vacation package, Magic Your Way, 2005, SeaWorld Adventure Park, WDW guests, Disney's Magical Express Transportation, Disney's Magical Express, Disney Dining Plan, Security, patron, parent, camera, Coke, Mickey, server, eatery, full service