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• Disney World now offering discounted Merchandise Credits to select Guests

  Jim Hill talks about a test that's currently underway at the WDW Resort. Where people who have already bought vacation packages are now being offered the chance to purchase a $500 Walt Disney World Merchandise Credit for just $395 Read More... Posted Thursday, November 13, 2008 12:00 AM | 4 Comments Filed under: Disney, Downtown Disney, Orlando, Central Florida, WDW, tourists, 2008, Disney World, The Walt Disney World Resort, guest, guests, shops, WDW guests, tourist , retail dining and entertainment complex, WDW officials , consumers, Credit Crunch, Central Florida tourism, retail area, retail entertainment complex, consumer spending, targeted, retail sales

• Will Disney World's new "Buy 4 Get 3 FREE!" promotion really be enough to get you to book a trip to Orlando in early 2009?

  Jim Hill talks about that new WDW incentive program that Bob Iger revealed as part of yesterday's earnings call. Which includes a free $200 Disney Gift Card for those who buy a vacation package before December 20th Read More... Posted Friday, November 07, 2008 12:00 AM | 13 Comments Filed under: Disney, Bob Iger, Walt Disney World, promotion, The Walt Disney Company, marketing, Disney Parks & Resorts, WDW Entertainment, 9/11, Central Florida, WDW, Christmas, 2008, 2009, Disney World, The Walt Disney World Resort, annual passholders, guest, Disney World vacation, WDW guests, Disney Dining Plan, WDW management , advance reservations, advance reservation, WDW vacations, WDW officials , cost over-runs , WDW executives, bottom line , 911, Walt Disney Company, Disney theme park, business plan, fiscal year, bookings, earnings, earnings call

• Say "Nighty-night" to Night Kingdom and "Jambo" to Disney's Jungle Trek

  Jim Hill shares the latest info on WDW's proposed niche park. Which the Imagineers have recently renamed & revamped Read More... Posted Thursday, August 21, 2008 12:00 AM | 29 Comments Filed under: Imagineering, Walt Disney World, Discovery Cove, SeaWorld, WDI, Glendale, WDW, Imagineer, Walt Disney Imagineering, Disney World, WDW guests, SeaWorld Orlando, Disney's Night Kingdom, SeaWorld's Discovery Cove, niche park , zipline , bats , bat, Imagineers, Jungle Trek, Disney's Jungle Trek, UK, United Kingdom, United Kingdom tourists, ziplines, hippo, hippos, global village

• Still can't find Nemo? Then try looking inside of your room the next time you stay at Disney's Caribbean Beach Resort

  Jim Hill shares some shots of these newly rethemed rooms, which now feature characters from that 2003 Pixar Animation Studios release Read More... Posted Monday, July 14, 2008 12:00 AM | 13 Comments Filed under: Disney, theme park, Pixar, Pirates of the Caribbean, resorts, Walt Disney World, The Incredibles, Finding Nemo, Pixar Animation Studios, Toy Story, Disney Parks & Resorts, WDW, hotel, resort, 2009, Disney World, The Walt Disney World Resort, Disney / Pixar, 2003, Disney World vacation, WDW guests, WDW vacations, Disney Pixar , Pirates of the Caribbean franchise , Disney's Caribbean Beach Resort, Shanghai, hotel rooms, WALL-E, Shanghai Disneyland, Disney's All-Star Movies Resort, retheming, Nemo, Dory, Buzz Lightyear

• Monday Mouse Watch : Lights out at Pleasure Island

  The future of WDW's nighttime entertainment district suddenly looks a whole lot darker, now that Disney has sold off PI's signature system of outdoor spotlights Read More... Posted Monday, March 31, 2008 12:00 AM | 27 Comments Filed under: Disney, Downtown Disney, Walt Disney World, Disney Parks & Resorts, WDW, Disney World, The Walt Disney World Resort, WDW guests, WDW management , Pleasure Island, night club complex, night club, WDW officials , night clubs

• Monday Mouse Watch : Changes to Disney Dining Plan infuriate WDW guests

  Jim Hill reports that it's been a really rough week for managers & servers at Disney World restaurants. Who've had to deal with all of the customers who are complaining about the "no more free gratuity" portion of this "Magic Your Way" add-on Read More... Posted Monday, January 07, 2008 12:00 AM | 48 Comments Filed under: Disney, theme park, Walt Disney World, Orlando, Guest Relations, restaurant, Universal Orlando, WDW, Mouse, 2008, Disney World, Universal Orlando Resort, The Walt Disney World Resort, guest, pre-paid dining, Walt Disney World Resort website, placate, compensation, Mickey By, running tally, complaints, wages, tips, waiters, credit cards, Disney World vacation, frontline staff, panel, implementing policy, Central Reservations, Chris Heatherly, gratuity included, appetizer included, January 1 2008, taking it in the shorts, Food Service, The Moment of Truth, customers, recreational facilities, shops, on property, off property, credits, room key, gratuity, snack, meal, counter service, table service, vacation package, Magic Your Way, 2005, SeaWorld Adventure Park, WDW guests, Disney's Magical Express Transportation, Disney's Magical Express, Disney Dining Plan, Security, patron, parent, camera, Coke, Mickey, server, eatery, full service