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• "Creating Magic" reveals how the modern Magic Kingdom really operates

  Jim Hill reviews Lee Cockerell's new book, which recounts the many lessons that this Disney vet learned while he was the Executive Vice President in charge of Operations at the WDW Resort Read More... Posted Wednesday, October 15, 2008 12:00 AM | 7 Comments Filed under: book, Disney, parade, Epcot, Magic Kingdom, Tinker Bell, The Walt Disney Company, The Magic Kingdom, Euro Disneyland, Cinderella, 9/11, Walt Disney : The Triumph of the American Imagination, The Animated Man : A Life of Walt Disney, Neal Gabler, Michael Barrier, WDW, cast members, cast member, David Koenig, Realityland: True-Life Adventures of Walt Disney World, Disney World, The Walt Disney World Resort, September, guest, guests, Disney Publicity , publicity, 2006, pins, 1994, Lee Cockerell, Trapper Keeper, Charlie Ridgeway, Spinning Disney's World: Memories of a Magic Kingdom Press Agent, MMO, modern Mouse House, Doubleday, Grant's tomb, Alice Marriott, millennium celebration, Euro Disney, Publicity Department

• Monday Mouse Watch : Disney World's new grim grinning gracious ghosts

  Forget about fright. Now it's all about being polite. Or so says Jim Hill as he talks about the new spiel that cast members are expected to recite whenever they work at this Magic Kingdom attraction Read More... Posted Monday, June 02, 2008 12:00 AM | 14 Comments Filed under: Disney, attraction, Imagineering, Walt Disney World, Epcot, Magic Kingdom, The Haunted Mansion, WDI, WDW, Imagineer, Walt Disney Imagineering, The Foyer, The Portrait Gallery, The Entrance Hallway, Liberty Square, cast members, Jeff Lange, cast member, JHM, guest, guests, butlers, maids, acting classes, Imagineers, CD, script, The Ballroom, wretched bodies, Fairest of All: A Tale of the Wicked Queen, guest complaints , gruesome gags , PR team , acting coaches , dialogue , spiel , show narration , The Stretching Room, final arrangements, maid, butler, please, Prince Arthur, grim grinning ghosts, grim grinning gracious ghosts, polite, fright, retraining, plussing, fashion, The Story and Song from the Haunted Mansion, fireplace, MouseSteps, JeffLangeDVD, photos, screensaver, Epcot Flower & Garden Festival, disc, Denise Preskitt

• Disney testing new ways to slow down FastPass counterfeiters

  Jim Hill talks about the plan that Disney Parks & Resorts has in the works to catch folks who are using bogus "Attraction Re-entry" tickets that they've purchased off of eBay. Which will involve scanning each individual FastPass for authenticity before the Mouse then allows that guest to enter a particular ride, show or attraction Read More... Posted Thursday, February 21, 2008 12:00 AM | 34 Comments Filed under: Disney, theme park, attraction, Disneyland, Walt Disney World, Disney's Animal Kingdom, Magic Kingdom, The Jungle Cruise, Anaheim, The Walt Disney Company, FastPass, The Magic Kingdom, Disneyland Resort, Disney Parks & Resorts, WDW, cast members, cast member, Disneyana Enthusiasts, Mouse, theme park visitor, theme park guest, Disney World, The Walt Disney World Resort, ticket sales, theme park fans, attractions, shows, rides, ride, show, theme park attraction, admission , admission fee