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• Toon Tuesday: Glen Keane goes back to the drawing board

  Jim Hill shares some shots from Comic-Con. Where this master animator revealed that he had just ended a six month sabbatical and was now returning to work at Walt Disney Animation Studios Read More... Posted Tuesday, August 11, 2009 12:00 AM | 2 Comments Filed under: animation, book, Disney, convention, CG, Drawn to Life: 20 Golden Years of Disney Master Classes , Beauty and the Beast, Walt Disney Animation Studios, Tarzan, drawing class, WDAS, Burbank, Glen Keane, Rapunzel, Eric Goldberg, Tom Sito, panel discussion, 2009, animated feature, character animation, Disney Feature Animation, panel, animated features, drawings , animation fan, character , CG feature, train, 2010, Don Hahn , Walt Stanchfield, drawing classes, San Diego Convention Center , San Diego, convention center , Comic-Con , Comic-Con International, Aladdin, The Little Mermaid, Walt Stanchfield lectures, stylization, Ruben Procopio

• Monday Mouse Watch : Changes to Disney Dining Plan infuriate WDW guests

  Jim Hill reports that it's been a really rough week for managers & servers at Disney World restaurants. Who've had to deal with all of the customers who are complaining about the "no more free gratuity" portion of this "Magic Your Way" add-on Read More... Posted Monday, January 07, 2008 12:00 AM | 48 Comments Filed under: Disney, theme park, Walt Disney World, Orlando, Guest Relations, restaurant, Universal Orlando, WDW, Mouse, 2008, Disney World, Universal Orlando Resort, The Walt Disney World Resort, guest, pre-paid dining, Walt Disney World Resort website, placate, compensation, Mickey By, running tally, complaints, wages, tips, waiters, credit cards, Disney World vacation, frontline staff, panel, implementing policy, Central Reservations, Chris Heatherly, gratuity included, appetizer included, January 1 2008, taking it in the shorts, Food Service, The Moment of Truth, customers, recreational facilities, shops, on property, off property, credits, room key, gratuity, snack, meal, counter service, table service, vacation package, Magic Your Way, 2005, SeaWorld Adventure Park, WDW guests, Disney's Magical Express Transportation, Disney's Magical Express, Disney Dining Plan, Security, patron, parent, camera, Coke, Mickey, server, eatery, full service