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  • Blog Post: "Creating Magic" reveals how the modern Magic Kingdom really operates

    If you want to know all about the Walt Disney Company's past , there are lots of great books already on the market. Just in the past year, we've had David Koenig 's " Realityland: True-Life Adventures at Walt Disney World ," Michael Barrier 's " The Animated Man: A Life of Walt Disney " and Neal Gabler...
  • Blog Post: Disney testing new ways to slow down FastPass counterfeiters

    The next time you use as a FastPass at a Disney theme park, pay close attention to what the cast member does once you walk up to that FastPass Return entrance. After you hand over your ticket, do they quickly run their finger along the top of that FastPass before then allowing you to enter that ride...
  • Blog Post: Monday Mouse Watch : Disney has trouble convincing guests to come make a "Magic Connection"

    Well, the first field test of the Walt Disney World Resort 's new " Magic Connection " system was completed late last week. And -- to be honest -- things didn't go quite as well as WDI R & D had hoped they would. Don't get me wrong, folks. The problem wasn't with the technology. From what I hear...
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