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Scott Liljenquist of Mouseketrips serves up some food for thought as he discusses some recent changes at the Resort
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Jim Hill reviews Lee Cockerell's new book, which recounts the many lessons that this Disney vet learned while he was the Executive Vice President in charge of Operations at the WDW Resort
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Forget about fright. Now it's all about being polite. Or so says Jim Hill as he talks about the new spiel that cast members are expected to recite whenever they work at this Magic Kingdom attraction
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