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My Disney Experience delays are having a domino effect on several Magic Kingdom projects

"The best laid plans of mice and men often go astray." This oft-quoted line from Robert Burns' 1785 poem applies to an awful lot of aspects of modern day life. But none more so than the work that's recently been done in & around WDW's Magic Kingdom Park.

Take — for example — that "Tangled" -themed rest area that recently came online in Fantasyland. Even before this elaborately themed set of bathrooms was officially opened to the public, some of the Mouse's more vocal online critics were using this pair of potties as an excuse to once again go after Team Disney Orlando. Complaining about how ridiculous / wasteful it was for The Walt Disney Company to devote this much time, money and effort to theming a set of restrooms.

But here's the thing: You know that area off to the left of the Rapunzel restrooms? Just past the "D-Zone" with its 6 charging stations where WDW Guests can now recharge their Droids, iPhones and other electronic devices for free? Did you notice that walkway alongside the garden that kind of leads to nowhere? Which features this beauty spot where Rapunzel's tower is in the background and a small waterfall is in the foreground?


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Doesn't it strike you odd that the Imagineers would go to all that trouble of creating such a  pleasing visual in a part of the Magic Kingdom where few Guests would ever venture? If you spent all of this time & money creating such a beautiful "Tangled" -themed backdrop, wouldn't you then at some point actually want to use it?

Well, that was the original plan, folks. This exact spot was where WDW visitors were supposed to go if they wanted to have their pictures taken with Rapunzel & Flynn Rider. Until Sorcerers of the Magic Kingdom became too popular and then the My Disney Experience program fell behind schedule. Which is what causes the Imagineers to deviate from their original plans for this portion of that theme park.

Because — make no mistake, people — The Walt Disney Company knows all too well how popular the "Tangled" characters are with the public these days. Going strictly by retail sales, Rapunzel is the most popular Disney Princess to be introduced in decades (She's right up there — from a merch point of view — with The Little Mermaid . And Ariel dolls have been consistent sellers with little girls for almost a quarter of a century now). Which is why — in the late Summer / early Fall of 2011 — when word came down from Disney's corporate headquarters that Rapunzel & Flynn Rider were going to have to vacate Fairytale Garden (You know? That elaborately themed character meet-and-greet area located just to the right of Cinderella Castle) so that Princess Merida of Pixar's "Brave " could then move in in the Spring of 2012 … Well, that caused some real consternation both at WDI as well as inside of WDW's  Character Department.


Photo by Gene Duncan. Copyright Disney Enterprises, Inc. All rights reserved

Interesting side note: That whole Scottish Highlands-retheming of the Fairytale Garden area (along with those three Audio Animatronic bear cubs) was paid for by Walt Disney Studios as part of the Company's worldwide effort to promote the June 2012 theatrical release of Pixar's "Brave."

Anyway … Getting back to today's story  … Given how popular Rapunzel & Flynn Rider were with Disney World visitors (More importantly, given that a family bathroom was already in the works for that quiet corner of the Magic Kingdom which the long defunct Fantasyland Skyway Station had been previously operated out of), a plan was put in motion to create WDW's first-ever character-based restroom with an appropriately themed meet-and-greet area just off to the side. Blueprints were drawn up. Budgets were approved. Contracts were signed. Everything was good to go …

Meanwhile, the people who were prepping the My Disney Experience / MagicBands program for the theme parks realized that there were going to be a certain number of Guests every day in the Parks who weren't going to have their Smart Phones or Droids with them OR were going to leave these electronic devices at home or back in their hotel rooms. Which meant that if these WDW visitors were looking to modify any of the ride times and/or dining reservations that they'd previously made, these people were then going to have to have access to some sort of My Disney Experience kiosk which would allow them to make modifications to these reservations.


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So the plan (at least as far as the Magic Kingdom was concerned) was that there'd initially be two sets of these kiosks built. One would be located towards the front of that theme park in the Town Square area of Main Street, U.S.A. While the other would be built deep inside of that theme park. To be specific, inside of the then-vacant Crow's Nest storefront that Kodak used to operate in Adventureland just past Pirates of the Caribbean.

But then Sorcerers of the Magic Kingdom debuted in February of 2012. And given how wildly popular this new interactive role-playing game quickly proved to be with WDW visitors, the managers of that theme park immediately decided that they needed a second interactive role-playing game to take some of the heat off of Sorcerers (More to the point, cut down on the number of  5-and-10-person-deep lines which were popping up all around the Park. Where Guests were patiently standing with their Sorcerer Key Card & Spell Cards in hand, waiting for their chance to do battle with various Disney Villains).

Which is why the "A Pirate's Adventure: Treasures of the Seven Seas" interactive role-playing game was brought online. The only problem with this MK-based project was … Well, just as Disney World Guests needed a specific place inside of that theme park to go in order to sign up to play Sorcerers of the Magic Kingdom and get issued their first set of Spell Cards and their Sorcerer Key (which — in this case — was inside of the Old Firehouse on Main Street, U.S.A. as well as behind the Ye Olde Christmas Shoppe in Liberty Square), "A Pirate's Adventure: Treasure of the Seven Seas" was also going to need a headquarters / base-of-operations. Which Magic Kingdom managers eventually decided would be built inside of the Crow's Nest.


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And once that decision was made, the dominos began to fall all over that theme park. Since the Crow's Nest was no longer available to house those My Disney Experience  kiosks that WDW felt had to be located deep inside of that theme park … Given that an area where people could line up had already been designed into the site plan for the "Tangled" rest area, Magic Kingdom managers decided to move the location of those deep-in-the-park My Disney Experience kiosks over to this corner of Fantasyland. So they ordered that the necessary electrical & interactive terminal changes be made to the Rapunzel restrooms construction plans.

The only problem with doing that was now Magic Kingdom managers were concerned that if they had two lines going back in this corner of that theme park (i.e. one for Guests looking to change ride times & dinner reservations, while the other line was for people looking to get their photographs taken with Rapunzel & Flynn Rider), someone might then get confused and accidentally get on the wrong line. Which might then lead to a bad Guest experience. Which is something that Disney World always tries to avoid at all costs.

So — to prevent this from happening — Magic Kingdom managers decided to put the idea of having a Rapunzel & Flynn Rider meet-n-greet as part of this theme park's "Tangled" -themed rest area on hold for a while. At least until the My Disney Experience program was up & running and WDW Officials could then gauge how many Guests were actually going to need access to interactive kiosks in order to make changes to their previously booked ride times and/or dining reservations.


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Now never mind that the Imagineers had already planned to plant a colorful garden alongside the area where WDW Guests were supposed to stand & wait for their chance to meet-n-greet with Rapunzel & Flynn Rider. Or that — in order to help people pass the time as they stood in line — WDI had plans to hide Pascal statues all over that garden so these Disney World visitors could then search for this tiny chameleon while they waited.

Mind you, even though the Rapunzel & Flynn Rider meet-n-greet was now on hold, the Imagineers still went ahead with the construction of that garden and its "Hidden Pascal" decorative program. All with the hope that Magic Kingdom managers might eventually change their minds about this planned character greeting area for Fantasyland. And if they did, then all of the necessary supporting elements for a successful queue area for the Rapunzel & Flynn Rider meet-n-greet would already be in place.

Confused yet? Wait. It gets better. Because the in-park launch of My Disney Experience is now running months behind schedule, Magic Kingdom managers have now decided to put off their plans to install any of those interactive kiosks where Guests could then go to change their ride times and/or dinner reservations. But since this corner of Fantasyland is now wired to support computers and other electrical devices … Well, they didn't want all of that wiring to go to waste. Which is why WDW officials turned this portion of the "Tangled" rest area into  a "D-Zone." Where — thanks to the 6 charging stations — Disney World visitors can now recharge their electronic devices for free.


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Now please keep in mind that this "D-Zone" will only remain in place until the My Disney Experience program finally gets in gear again. And once that happens, these free charging stations will then be replaced by those now-delayed interactive kiosks.

And speaking of delays … Since My Disney Experience / MagicBands is now running behind schedule, WDW officials have now decided to push back the construction of some of those new Scene Ones which were supposed to be installed around the Magic Kingdom to help handle all of the Guests who will now be waiting in longer lines for their chance to experience these newly enhanced Fast Pass Plus attractions. Which is why those bathrooms next to Peter Pan's Flight (which were supposed to be demolished just as soon as the Rapunzel rest area opened to then make room for a newly expanded  queue for this super-popular Fantasyland dark ride) are still standing. Mouse House managers just don't want to proceed with this particular construction project until My Disney Experience / MagicBands is officially up and running.

Which — given that " … the best-laid schemes o' mice an 'men gang aft agley" (FYI: That's the way Burns — the proud Scot — originally wrote this line in his poem. The "often go astray" translation only came about when this poem was eventually Anglicized) — could be a while yet.


Image courtesy of WDWLive

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Jim Hill

Jim Hill is an entertainment writer who has specialized in covering The Walt Disney Company for nearly 40 years now. Over that time, he has interviewed hundreds of animators, actors, and Imagineers -- many of whom have shared behind-the-scenes stories with Mr. Hill about how the Mouse House really works. In addition to the 4000+ articles Jim has written for the Web, he also co-hosts a trio of popular podcasts: “Disney Dish with Len Testa,” “Fine Tooning with Drew Taylor” and “Marvel US Disney with Aaron Adams.” Mr. Hill makes his home in Southern New Hampshire with his lovely wife Nancy and two obnoxious cats, Ginger & Betty.

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